We try to be easily accessible, addressing all requests and concerns. Our goal is to build life-long relationships with our customers and we want you to be one of them! Please let us know if there is anything that you need.
We offer free domestic shipping on all orders with no order minimums! Packages are shipped by FedEx Smartpost and arrive within 3-8 business days. An upgrade to Priority Mail is available for a low flat fee and delivered via USPS or FedEx within 1-4 business days. All packages include a tracking number that will be sent to you.
Once we have posted your item, we will send you a courtesy email that includes your tracking information so you can follow its journey. To check the status of your order at any time, visit My Account or Order Tracking.
If your purchase has been damaged in transit, please let us know immediately and we will contact the courier company directly to sort out any claims.
If you are not happy with your purchase, notify us within 7 days of you receiving the goods. If you change your mind, exchanges and refunds at the discretion of Huckleberry Home as many products are custom made to order.
If you need to cancel an order, notify us immediately and we’ll do our best to accommodate you. Please note that custom orders are non-refundable after order confirmation. If there is a mistake in the shipping address or other information, please send us an email to firstname.lastname@example.org.
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